Chelsea and Westminster Hospital Goes Digital with Pharmacy Stock Ordering

Digital Transformation

We’re proud to have supported Chelsea and Westminster Hospital NHS Foundation Trust in digitising their stock management processes using WebTracker’s Stock Ordering module.

As featured in a DigitalHealth.London case study, the Trust transitioned away from time-consuming paper-based systems, adopting a digital solution that provides real-time visibility, improves accuracy, and frees up valuable staff time.

The Challenge

Previously, stock ordering relied heavily on manual forms and spreadsheets, making it difficult to track inventory levels, ensure accuracy, or respond quickly to changing needs. Pharmacy teams were spending too much time on admin, and too little on clinical support.

The Solution

By implementing WebTracker’s Stock Ordering module, the team gained:

• Real-time stock visibility across wards

• Digital ordering and tracking workflows

• Reduced risk of error

• Full audit trails to support governance

The module was rolled out in a way that aligned with existing workflows – ensuring staff adoption and minimal disruption.

The Impact

The change has led to faster, safer, and more efficient stock management. Pharmacy staff now spend less time chasing stock and more time where it matters most – supporting patients.

As we shared on LinkedIn:

“We’re always working to improve outcomes for both staff and patients. It’s inspiring to see innovation like this in action, freeing up valuable time and helping reduce the risk of error.”